SaaS plans

we offer various subscriptions suited to your needs

Support plans

we are committed to helping you implement your IoT project

Training plans

to get the most of out of IoT Plaform, we offer various trainings

SAAS plans

SUPPORT PLANS

TRAINING PLANS

Support plans

Our experts can be involved in your project through a full range of support programs aimed at customers and partners. We provide several kinds of plans that will fit you depending on your needs. Logo thingtia support.
Although up-and-running maintenance is already included in the SaaS plans, you can subscribe to support independently in order to get additional assistance.
You are not obliged to have any SaaS plan to subscribe, for instance with testing or when starting an Open Source project on your own premises.

General conditions

12 months upfront payment – 48 months contract with no price changes
Included Packs must be consumed within the year, but no matter when
Additional packs can be added if needed (20h for 1200€)

	Pals €0 /month	Silver €129 /month	Gold QUOTED
Web support	24/7	24/7	24/7
SLA	3 business days response time for all issues	2 business Days response time for all issues	L1 critical issues: 1 hour response time L2 issues: 4 hours response time L3 issues: 1 business day response time
Who	None	2 Support Named Contacts	Unlimited Support Named Contacts
Support	None	Pack of 20h/ year of Phone support	Web and Phone Support

CONTACT US

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